LES BOBOS · JOURNAL

Can overseas visitors book a Shenzhen robotaxi?

Use PonyPilot to check your route and confirm your own account and document requirements before going to the pickup point.

In this article
  1. Check the actual route in PonyPilot
  2. Check registration before travelling
  3. Keep regular transport available
  4. If you can’t book

Check the actual route in PonyPilot

Follow Pony.ai’s App Store or Google Play link, choose Shenzhen and check pickup and destination. Its March 2025 announcement described Nanshan service and a PonyPilot WeChat mini-program. Use the current app map for your trip.

Pony.ai’s robotaxi page

Check registration before travelling

Check country code, identity verification, document type and payment method. Ask app support whether your passport and phone number can book the route. Check current age and companion rules for everyone.

Keep regular transport available

Check the pickup pin, boarding instructions, fare and destination before accepting. For a fixed meeting, train or flight, keep public transport or a taxi as a backup.

If you can’t book

Choose DJI OCT Harbour or Huawei retail as the main stop, or check the autonomous bus separately for its own reservation and ID rules.

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